Retour aux offres

French Bilingual Customer Service Specialist

TalentPop App Sousse, Gouvernorat Sousse, Tunisie (À distance)
LinkedIn.com
Contrat
Non spécifié
Salaire
Non communiqué
Secteur
Non spécifié
Date
2026-04-14

Offre externe provenant de LinkedIn.com

Cette offre a été publiée sur LinkedIn.com. Cliquez sur le bouton pour postuler directement sur leur site.

Postuler

Description du poste

À propos de l’offre d’emploi

Join Our Team as a Bilingual Customer Service Specialist, French/English (Voice and Chat)!

Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency.

Why You'll Love This Role

You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact.

What You'll Do

  • Assist Customers: Provide exceptional support via inbound calls, chat, and email.
  • Solve Problems: Troubleshoot issues effectively and find quick resolutions.
  • Understand Needs: Personalize interactions to build strong customer relationships.
  • Collaborate: Work closely with your team to enhance the customer experience.
  • Improve Processes: Offer feedback to refine our service quality.

What We're Looking For
  • 1+ year of remote/online experience in customer service or a similar role.
  • Previous experience with bilingual customer support is an advantage.
  • Excellent written and verbal communication skills.
  • Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.
  • Calm and solution-focused under pressure.
  • Familiarity with E-Commerce and CRM systems is a plus.
  • Fluent in French and English.

Tech Requirements
  • Personal PC or laptop with a minimum i5 processor.
  • Stable internet connection with at least 15 Mbps upload and download speeds.

Perks And Benefits
  • Competitive wage with annual increases.
  • Paid Time Off to recharge.
  • Monthly health stipend available for your well-being..
  • Performance Bonuses for your hard work.
  • Permanent work-from-home setup.

We can’t wait to welcome you to our TalentPop App team. Apply today and start making an impact!

Informations complémentaires

Entreprise
TalentPop App
Localisation
Sousse, Gouvernorat Sousse, Tunisie (À distance)
Type de contrat
Non spécifié
Salaire
Non communiqué

Pour postuler à cette offre, visitez le site de LinkedIn.com

Voir l'offre sur LinkedIn.com